Why Our Customers Keep Choosing gpm: A Testament to Long-Term Value
At gpm, we understand that businesses need to review their systems periodically to ensure they have the best tools for growth.
In the last year, three of our longstanding clients have gone to market to explore alternative solutions – only to reaffirm that gpm remains their best choice.
Here’s why they chose to stay.
Reassessing Needs, Reconfirming Value
One of our clients, a broker with operations across multiple group businesses, recently evaluated their technology needs.
Their priorities included cost-effectiveness, ease of delivery and system flexibility.
Ultimately, they decided to continue their partnership with gpm, citing:
✔ inFOCUS INSIGHT’s robust business intelligence and reporting capabilities – easy access to valuable performance data.
✔ Competitive pricing
✔ Seamless system integration – and ease of delivery
✔ Dedicated customer support
✔ The consistent progress
Now, we’re working closely with the team to optimise their processes and ensure they maximise their system’s full potential.
Staying Ahead with inFOCUS
Another 30-year client, a well-established London Market broker, also reviewed their options but found that gpm’s solutions continue to support their evolving needs.
Their decision to stay was influenced by:
✔ The reliability and flexibility of gpm’s ibs and new apps
✔ Advanced reporting capabilities
✔ London Market-specific system design
✔ Exceptional customer service from the gpm team
By embracing inFOCUS and working closely with our team, our client is ensuring they remain at the forefront of digital transformation in the London Market.
A Welcome Return
A few years ago, a long-time gpm client, transitioned to another platform after being acquired.
However, when the alternative system failed to meet their needs, they made the decision to return to gpm.
Today, gpm supports them with our INSIGHT module, which has been described by users as having “revolutionised their workflow.”
Our relationship has now expanded to include their international operations, demonstrating the value of a solution that delivers on its promises.
The Common Thread? Reliability, Innovation & Customer Focus
These stories highlight what we hear time and again – our customers stay with gpm because we provide:
✅ Software that evolves with them – from the reliability of ibs to INSIGHT’s reporting and inFOCUS’ modular flexibility.
✅ A customer-first approach – Dedicated support that goes beyond troubleshooting.
✅ Deep understanding of the London Market – Purpose-built solutions that integrate seamlessly.
We’re proud to see these longstanding partnerships continue and excited about what’s next.
If you’re looking for a software partner who’s in it for the long haul, you’ve come to the right place.
Are you getting what you need out of gpm’s software and services? If not, get in touch