inFOCUS Solutions
Built for the London Market. Designed for you.
inFOCUS is a modular, cloud-based platform created to help brokers, technicians, accounts, and claims teams work faster, smarter, and with less friction.
Instead of juggling Word documents, spreadsheets, and endless email chains, inFOCUS brings everything together in one place – from onboarding trading partners to managing contracts and reporting on performance.
It’s intuitive, configurable, and designed around how you really work. That means fewer manual tasks, clearer insight, and more time to focus on your clients.
With enterprise-grade security and structured data at its core, inFOCUS makes it easier to stay compliant, track performance in real time, and prepare your business for Blueprint Two and beyond.
➡️ Start with the module that makes sense for you and add more as your business grows.
Learn more about our solutions by clicking on the icons below.
Who it’s for
For London Market professionals who want to centralise onboarding, streamline contract data, and gain real-time visibility across pipeline and operations.
Key Benefits
- Centralised, structured data – no more spreadsheet or email chains.
- Real-time insights – pipeline, performance & control at your fingertips.
- Less admin; more client time – smarter workflows to free your team.
FAQs
Do I need all four modules?
No. inFOCUS is modular – you can start with the module that makes the biggest difference (like CONTRACT or NETWORK) and add more as your needs grow.
What makes inFOCUS different from other systems?
It’s built specifically for the London Market, with intuitive design and structured data at its core. That means less duplication, faster workflows, and software that feels simple to use.
How secure is it?
Very. inFOCUS is cloud-native, with enterprise-grade security and full compliance with market standards.
Can I customise it to fit how my team works?
Yes. Templates, checklists and workflows are highly configurable – inFOCUS adapts to your processes, not the other way around.
Will it work alongside my current back office?
Absolutely. inFOCUS is designed to support brokers who rely on external back-office teams or email-driven workflows, helping centralise data and build audit-ready records.
Is inFOCUS replacing ibs?
One day, but not yet. For now, inFOCUS runs alongside ibs, giving you new capabilities while supporting a smooth transition in the future.
BESPOKETailored for you
We’re confident that our inFOCUS apps will cover all aspects of what you need to give you seamless solutions. However, if you have any special requests for software to meet your needs simply get in touch and we’ll work with you to design a solution.
Your risk lifecycle starting point. Whether you’re at initial quote or firm order stage – you can quickly and easily capture the core-field data you need to place the risk.
Details include: (re)insured, sections and coverage(s), location(s), sums insured, deductible(s)/excess(es) and period.
As part of Blueprint 2, Lloyd’s are creating a Core Data Record (CDR) which will define the core data required to place a risk electronically. Data captured in CONTRACT can be sent on to electronic trading platforms including Whitespace and PPL.
Quickly and easily calculate premiums based on the data captured in CONTRACT. Bespoke, complex calculations can be saved per-scheme – with the Gross Premium passed to RISK for onward processing.
Enable your back-office technicians to manage a risk once it has been placed with (Re)Insurers – allowing them to structure risks to meet the premium processing requirements.
RISK caters for multiple sections, bureau and non-bureau (re)insurers, multiple taxes, deductions for commissions and brokerage. The lifecycle includes everything from endorsements and mid-term adjustments to renewals and cancellations.
Manage losses arising on a risk – from initial claim notifications to settlements and recoveries.
Easily onboard, manage and maintain trading partners. You can also use PROFILE as a centralised data store of all trading partners across companies and databases – with questionnaires and workflow to ensure auditable adherence to your company’s compliance policies.
COMPLY is integrated with other inFOCUS apps to help you check trading partners at key stages of the processing lifecycle by linking into UK and US government sanctions lists.
LEDGER receives your transaction postings from RISK and LOSS or other Quote and Bind systems to allow Insurance Broking Accounting (IBA) functions such as: the recording of debtors, creditors, cash receipt and payments, statements, allocations and client money calculations.
Make almost-instant transfer of monies in and out of the client money account via open banking and other integrated solutions – removing even more friction from the invoicing and payment process.
Unite data across the inFOCUS apps – together with external data sources – to enable the provision of management and operational information.
Drill down into the detail via dashboards, visualisations and tables including: trial balances, client money, debtors, creditors, turnover, profit, year-on-year performance, loss ratios.
SHARE and DOCUMENT work together to create documents using the data captured in the inFOCUS apps before storing them securely online alongside other key files (documents, spreadsheets, images, etc.).
DOCUMENT and SHARE work together to create documents using the data captured in the inFOCUS apps before storing them securely online alongside other key files (documents, spreadsheets, images, etc.).