A Year of Real Progress
Looking back, 2025 has been our most progressive year yet.
We’ve grown into a team of 12, strengthened our foundations, and shifted from ‘getting through the workload’ to making real, exciting progress on the things that matter.
Today, gpm feels stable, focused and built on strong foundations (with plenty of lessons learned along the journey).
The work we’re producing is more satisfying and impactful than ever, largely because we’re spending more time on forward-looking projects rather than reacting.
In 2025 we expanded the inFOCUS platform and prepared key modules for beta testing and pilots. Now, we’re on the cusp of delivering the things we’ve been working toward for so long!
A little scary, yes, but mostly exciting. And none of it would be possible without our brilliant team, our loyal (and new) customers, and our partners across the market.
Welcoming New Talent: Irina & Julie
We have loved seeing the team grow in confidence, capability and momentum in 2025. We also marked the arrival of two fantastic new team members.
Introducing Irina Milton – Data Analyst
Our INSIGHT reporting module has been such a hit with customers that we needed more hands, and more brainpower.
Irina joins us as a Data Analyst, focused on helping clients unlock smarter, faster and more visual reporting through our inFOCUS INSIGHT module.
She brings deep analytical experience, strong insurance knowledge, and a great energy we’re thrilled to have back on the team.
From sales and pipeline visibility to operational insights and business performance, Irina will help clients turn their data into clarity.
Welcoming Julie Serle – Strategic Engagement Partner
Julie joined us in November in a brand-new role designed to support gpm’s ambitious growth and the expanding inFOCUS programme.
A former Lloyd’s broker, founding board director at CLP, and Operations Manager for the London Market at James Hallam, she brings exceptional domain expertise – from placement to processing, claims, accounts and reporting.
With her broad understanding of how brokers operate and her hands-on experience improving efficiency and implementing systems, Julie will play a vital role in shaping and delivering technology that truly works for intermediaries.
New Clients Joining gpm
We were also delighted to welcome several new clients in 2025: including Servca, Marnix, Cormorant and E.ST.
Implementation is already well underway with the Servca Group, an independent Lloyd’s broker specialising in medical malpractice, professional indemnity and casualty. We’re excited to see them go live – thank you to the Servca team for the fantastic collaboration so far.
Looking Ahead: What’s Coming in 2026
2026 is set to be a pivotal year for gpm. We’ll be continuing to invest in stability and enhancements across ibs, while accelerating the rollout of the inFOCUS programme.
Here’s what’s ahead:
✔ Continued investment into enhancements and stability across ibs
✔ inFOCUS CONTRACT module Beta, pilots and go-lives
✔ NETWORK module rollout for faster onboarding and due diligence
✔ INSIGHT expansion with deeper reporting and visualisation
✔ More client implementations as adoption grows
✔ Preparing the next wave of inFOCUS modules for the London Market
With Blueprint Two timelines shifting and market transformation continuing to build, we’re committed to helping brokers and MGAs modernise their workflows long before the market-wide change arrives.
Closing Thoughts
2025 was a year of progress, people and preparation.
2026 will be the year we take the next big step.
Thank you to our clients, partners and colleagues for being part of the journey.
We can’t wait to share what’s next.
gpm deliver intuitive, easy-to-deploy cloud-based insurance broking solutions.
Interested in finding out more about gpm’s inFOCUS range of apps? Contact us today.